TERMS OF SERVICE
1. Program Commitment
• Clients are committed to a minimum of 12 weeks, unless otherwise agreed in writing by Tsamuels_Training.
• Early termination of the program before the completion of the agreed commitment period will not be eligible for refunds.
2. Payment Terms
• Payments are processed on a recurring weekly basis, using the payment method provided at the time of sign-up.
• It is the client’s responsibility to ensure sufficient funds are available for scheduled payments.
• In the event of a failed payment, access to the program may be temporarily suspended until the payment is resolved.
3. Cancellation Policy
• A 2-week notice is required for cancellation after the minimum commitment period, unless otherwise specified in writing.
• Cancellations must be submitted in writing via email.
• Failure to provide the required notice may result in continued billing for the agreed 12 week initial period.
4. Refunds & Transfers
• No refunds will be issued once the program has commenced.
• Program credits and payments are non-transferable to other individuals.
5. Client Responsibilities
• Clients are expected to follow their personalised plans and adhere to coaching guidance.
• Honest communication about health conditions, injuries, or dietary restrictions is required to ensure program suitability.
• Tsamuels_Training is not responsible for lack of progress if the plan is not followed as prescribed.
6. Health Disclaimer
• Before starting any training or nutrition program, clients should consult with their healthcare provider to confirm they are fit to participate.
• Tsamuels_Training is not liable for any injuries, health complications, or adverse reactions resulting from participation in the program.
7. Program Adjustments
• Tsamuels_Training reserves the right to adjust workout and nutrition plans based on progress, goals, and feedback.
• Program features, including app access and group support, may be modified as needed to improve the client experience.
8. Confidentiality & Data Use
• Personal information provided by clients will be kept confidential and used solely for program-related purposes.
• Data may be collected for progress tracking and feedback purposes but will never be shared without consent.
9. Intellectual Property
• All materials provided, including workout plans, meal plans, and coaching content, are the intellectual property of Tsamuels_Training and may not be shared, reproduced, or distributed without written permission.
10. Agreement
By completing your payment, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Tsamuels_Training reserves the right to update these terms at any time, with notice provided to active clients.